Terms & Conditions

Terms and conditions of website use

Please read these terms and conditions carefully before you start to use AVMonster.com.au website (“the site”). By using the site, you indicate that you accept these terms and conditions and that you agree to abide by them. If you do not agree to these terms and conditions, please refrain from using the site.

These terms and conditions ("Terms and Conditions") apply to the AVMonster.com.au website (the "Site").  This Site is operated by AVMonster (referred to as we/our/us"). These terms apply to you as a user/visitor of this website (referred to as "you, your and customer "), you acknowledge that interacting in any way with this website including any transactions you make is subject to our terms and conditions below.

We reserve the right to change these terms and conditions at any time. Changes will be effective when posted on the Site with no other notice provided.

Any typographical clerical or other error or omission in any quotation, invoice or other document or information issued by AVMonster in its website shall be subject to correction without any liability on the part of AVMonster.

In no event shall AVMonster. be liable for any losses or damages of third parties claim against you, for the loss of any information or records, damage of equipment, personal injury, or for loss of profits or savings arising out of the use of products sold or provided by AVMonster.

The use of this website is subject to the following Terms and Conditions:

The content of the pages of this website are for your general information and use only. The pages are subject to change without notice to you. Amendments will be effective immediately upon notification on this website. It is your responsibility to check these Terms and Conditions periodically for any changes. Your continued use of the website following such notification will represent an agreement by you to be bound by the Terms and Conditions as amended.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

The Terms and Conditions of use are in reference to online purchases and orders only.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia



All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. You may offer to purchase goods described on this website for the price specified on this website. Your order must contain your name, email address, credit card details and any other ordering information specified on this website. You are personally responsible for all contracts for purchase entered with us. It is your responsibility to check your order before you complete the online checkout process, and you warrant that you are able to make a legally binding contract with us.

Within seven (7) days of receipt of your order, we will at out discretion accept or reject your offer to purchase. You may not cancel an order once it has been submitted and goods have been dispatched, even if our acceptance or rejection of your offer is still pending. If you receive an order confirmation this does not signify AVMonster’s acceptance of the order, nor does it constitute confirmation of our offer to sell. We reserve the right to refuse supply of the goods ordered by you, or terminate your account with us. If we have not responded to you within seven (7) days, your offer will be deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase. If we reject your offer to purchase the goods for any reason, neither of us will be under any further liability to the other arising out of your original offer or our non-acceptance of that offer.


All prices quoted on the website are INCLUSIVE OF GST, unless otherwise stated.
Prices shown do not include delivery. Individual products are sold 'as is' and do not include additional services such as installation or troubleshooting. If aide is required with product set up please contact AVMonster for assistance.

Mistakes do happen, products and prices printed on this website are not final and may change before you place your order. Prices are not final until confirmed by AVMonster staff.

We make every effort to ensure that the prices listed on the website are true and correct but otherwise relies upon the “incorrect price and incorrect information” clause below.

All prices are subject to change without notice. You must agree to pay the prices listed on the order form at the time the order was originally submitted. 


We accept payment by VISA and MasterCard credit cards and do not apply a surcharge for using your credit card. Your credit card will be billed as soon as you click the ‘purchase’ button at the checkout process.


There are no guarantees that advertised products will be available once ordered. If a product is not available, you will be notified as soon as possible with a list of similar products at similar prices. You may choose to continue with the order or cancel the order in which a full refund of all moneys will be warranted. Refunds are not available if products are in stock and you simply "change your mind".AVMonster.recommends to customers that you choose carefully and to not place an order unless you are certain it is correct. Item availability and prices are subject to change without notice. Contact us for latest information.

Shipping and Delivery

We will make every effort to ensure goods purchased from us will be delivered to customers promptly. Our aim is to provide our customers with a fast and efficient service, at a reasonable price.

Shipping charges are not refundable. The customer is responsible for all freight charges, for redeliveries, refused shipments/incorrect delivery details. It is the customers responsibility to be available to sign and accept the goods during business hours.  Any person on or at the delivery location is deemed an authorised signatory. It is the responsibility of the customer to ensure a person is available to sign for the goods on delivery. AVMonster or the carrier can take no responsibility if an unauthorised person signs and accepts the goods.

Goods purchased from our website will be shipped to the address nominated by customers at the time of ordering. Please ensure this address is correct. There may be instances where an item is out of stock and we are unable to supply immediately. In this instance, you will be notified that the item is out of stock and provided with an estimated delivery time. Any delivery times provided by us are estimates only. We will not be held liable for late deliveries, non-delivery or damage relating to late delivery or non-delivery

Delivery charges may vary depending on the size and weight of an item.  AVMonster will only ship goods to Australian addresses, we do not offer delivery to post office boxes. International shipping is not available.

We reserve the right to deliver by portion and delivery by portion shall not entitle you to terminate or repudiate the order.


Risk of loss or damage to the goods passes to you upon dispatch.

Incorrect Price or Incorrect Information

If an incorrect price or incorrect information is listed in respect of goods due to a typographical error, we may refuse or cancel any orders that are placed for goods listed at an incorrect price, and we reserve this right up until the time of delivery of good to you. If a cancellation of this nature occurs after your credit has been charged for the purchase, we will issue a full refund as soon as practicable.

AVMonster is not bound by the prices listed on the website and will not be liable for any loss or otherwise as a result of the incorrect price or incorrect information.

Order Cancellations

Orders may not be cancelled once goods have been dispatched for delivery. If we are notified before the goods are dispatched for delivery, we will accept the order cancellation. We have incurred costs in processing your order and processing your payment. Additional costs will also be incurred by us in processing your refund.

In general, we charge 5% of order value for orders cancelled after payment has been processed.

Credit card refunds will generally be processed within 3 or 4 days.  Otherwise, if the goods have already been shipped, we reserve the right to refuse to cancel the order.

Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All monies will be refunded using the method of payment for approved cancellations.

Unless otherwise agreed, order cancellations may be subject to a restocking charge.

Manufacturer’s Warranty

AVMonster is an Australian owned and operated company. All products are sourced locally through the authorised distribution channel and as such are covered by an Australian warranty backed by our brands. The warranty of the actual manufacturer of the goods is the only warranty given to you in respect of the goods sold.

Please read manufacturer warranties for items you wish to purchase to understand their terms and conditions. To obtain warranty information on a specific item please refer to the manufacturer’s website or contact us.


AVMonster accepts no responsibility for compatibility issues on any products supplied. It is up to the customer to ensure compatibility with current hardware and software configuration. Refunds or Replacements are not available for goods supplied and found not compatible with the customers software/hardware (unless incorrect compatibility information was advised or advertised by AVMonster in writing).

Linked Websites

This website may contain links to other websites (“linked websites”). Those links are provided for convenience and may not remain current or be maintained. Such linked websites are not under our control and accordingly we are not responsible for and we do not endorse the content of such linked websites, including any information or materials contained on such linked websites. You will need to make your own independent judgement regarding your interaction with these linked websites. We are not responsible for the content or privacy practices associated with linked websites. Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.


We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website.

Termination of Access

Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

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